Feedback

Service Quality Feedback

Dear Customer,

Please share with us your experience in order for us to serve you better.

Please provide your contact details:

 

  Name          :  

 

  E-mail         :  

 

  Contact No. :  

 



Please rate our level of services.
(5 - Excellent, 4 - Good, 3 - Fair, 2 - Poor, 1 - Very Poor)

1) How would you rate the quality of customer service that you have received?

            


2) Were the solutions/options provided in resolving your issue satisfactory?

        


3) Was our customer service representative polite?

        


4) Was your call being handled promptly by our customer service personnel?

        


5) Were you satisfied with the time taken to address your enquiry?

        

Thank you for your time in completing this feedback form.


Yours sincerely,

The Management of Pacific Mutual